If for any reason you are not satisfied with the product you may return them to us within 30 days of receipt for a full refund or exchange.

Please call us on 01384 240650 or email us at to let us know you will be returning an item so we can process your return quickly.

In order to qualify for a refund or exchange the item must reach us us within 30 days of receiving your item(s), having taken good care of it and kept it in an unused state, complete with packaging and all its components.

You will have to pay the cost of returning your item…..unless… paid with PayPal. At the moment PayPal will cover up to 12 returns on eligible PayPal purchases and will reimburse you for up to £15 per request. You can sign up here:

You are responsible for the returned item until it has reached us. We recommend using a secure and tracked delivery method which requires a signature upon receipt such as Royal Mail Recorded Delivery.

Please Return Your item to:

Rounds Returns

Trident Shopping Centre

14-15 Wolverhampton Street



01384 240650

This does not affect your statutory rights.