Delivery

All Orders are shipped via Royal Mail Tracked Services.

All orders £100 and over qualify for free delivery.

Our standard delivery of 2-4 days for order under £100 costs just £5.50.

If you want your item faster, you can upgrade to Next Day delivery for £10. Next Day deliveries will be shipped same day if you place your order before 2pm Tuesday – Friday.

Our shipping rates are for UK Mainland Delivery only. If you would like us to post an item further afield please get in touch.

Packaging

When sending items to you we always ensure they are carefully packaged up so thay your purchase arrvives safely. Rather than just stuffing all our cardboard in the recycling we try to reuse it where possible. This means that when you recieve your item, it may not look pretty but it will be well packaged. You can then reuse or recycle the packaging.

Where is my item?

When we have despatched your order you will get an email confirmation including an expected delivery date and a tracking link.

If your order is now overdue please get in touch with your order number and we will chase it up for you.

It is the buyer’s responsibility to tell us if the goods have not been received within 21 days of the estimated delivery date or receipt of our invoice.

Orders Undelivered

If products are returned to us as undeliverable we shall attempt to contact you to re-arrange delivery. This may incur an additional postage charge. Once the products are delivered they become the customer’s risk and we will not be liable for any subsequent damage, loss or destruction of them. Please note that missing parcels cannot have a claim made against them until 28 working days after the date of dispatch. We are unable to offer any refund or initiate a claim on missing parcels until the delivery company have deemed the parcel lost.

International Orders

For all international orders we can’t accept responsibility for any additional fees incurred. ie: receiving countries handling fees, import duties, and local taxes.

We will not intentionally mislead or falsify any customs declarations to aid in avoidance of said fees.

We accept no responsibility for receiving countries laws concerning the importation of certain goods and as such will not refund any items that may be seized by a receiving countries customs.

Age Restricted Items

For any age-restricted items in the UK, we will use various methods to verify your age including the electoral roll and by purchasing any age-related product you are acknowledging the terms and conditions of this site and certify to consent for us to collect this information.